Health workers play an important role in providing education about infant and young child feeding. Protecting, promoting and supporting optimal feeding is also a moral, legal and as a professional responsibility of health workers. Unfortunately, companies use health workers and health facilities to promote breastmilk substitutes. This WHO frequently asked questions document provides health workers with information about their responsibilities in protecting breastfeeding practices against the inappropriate promotion of breastmilk substitutes.
National Breastfeeding Helpline
The Australian Breastfeeding Association (ABA) runs the National Breastfeeding Helpline 1800 mum 2 mum (1800 686 268). The Breastfeeding Helpline is available 24 hours a day, 7 days a week.
It is staffed by trained, volunteer counsellors who answer calls on a roster system in their own homes.
Live Chat
LiveChat is a mum 2 mum support service on the ABA website www.breastfeeding.asn.au.
Trained volunteers assist mothers and their families with breastfeeding information and are there to support mothers on their breastfeeding journey.
LiveChat is accessible via mobile phones, tablets, laptops and computers.
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